Cancellation Policy:
All tours,lessons and rentals are non-refundable with the exception of SEVERE WEATHER CANCELLATIONS BY ADVENTURE KAYAK & SUP. The service charge applied to refund is a 3rd party, non-refundable fee. Cancellations made with greater than 24 hour notice will receive a full company credit towards any activity available through ADVENTURE KAYAK & SUP, valid for one year. Cancellations made with less than 24 hour notice will forfeit the total amount of the reservation.
Non-refundable:
1. NO SHOWS
2. LATE ARRIVALS: Please allow ample time to arrive on time at launch destinations. NO EXCEPTIONS.
3. ANY AND ALL behaviors by customers deemed unsafe by our guide.
4. ANY AND ALL conditions that may arise during the activity that compromises the safety of our customers requiring us to end the activity early.
Privacy Policy:
Your privacy is important to us. To better protect your privacy the following notice explains the information we may collect, how it is used, how it is safeguarded.
What information may be collected:
Name(s), billing address(es), credit/debit card information, e-mail address(es), and/or phone number(s).
How that information is used:
All information collected is used in order to process payments and/or to contact you with information regarding your reservation or in the case of payment complications. This information is used for these purposes only. We will not share your personal information with anyone other than parties directly associated with the processing of payments. We will not sell, lease, exchange, or provide your personal information with any other person or company. All credit card information is shredded after payment is received.
By signing the waiver prior to your event, you agree to permit the use of any photographs taken during these activities for publicity, advertising, promotion or other commercial purpose. Photographs of your adventure are posted to our Facebook for you to download, share and print.