Cancellation Policy

 

 

Cancellation Policy:

After your reservation with Adventure Kayak Tours has been made you will have up to 72 hours before launch time to receive a full refund. If there is a cancellation prior to launch by our office or guide on-site due to severe weather, lightning, high surf or any condition we feel compromises the safety of our customers, a full refund or the option to reschedule will be offered.

Non-refundable:

1. No shows: Cancellation less than 72 hours before launch time.

2. Late arrivals: Please arrive on time at launch destinations. No exceptions.

3. Any behaviors by customers deemed unsafe by our guide.

4. Inability to get through the surf zone, motion sickness, or any and all conditions that may arise during the tour that compromises the safety of our customers requiring us to end the trip early.

 

Privacy Policy:

Your privacy is important to us. To better protect your privacy the following notice explains the information we may collect, how it is used, how it is safeguarded.

 What information may be collected:

Name(s), billing address(es), credit/debit card information, e-mail address(es), and/or phone number(s).

How that information is used:

All information collected is used in order to process payments and/or to contact you with information regarding your reservation or in the case of payment complications. This information is used for these purposes only. We will not share your personal information with anyone other than parties directly associated with the processing of payments. We will not sell, lease, exchange, or provide your personal information with any other person or company. All credit card information is shredded after payment is received.

By signing the waiver prior to your event, you agree to permit the use of any photographs taken during these activities for publicity, advertising, promotion or other commercial purpose. Photographs of your adventure are posted on the website and Facebook for you to download, share and print.

 

 

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